Quality

The ISO 9000 family of standards is a guideline on good quality management practices. This standard consists of standards and guidelines relating to quality management systems and related supporting standards. This standard that provides a set of standardized requirements for a quality management system, regardless of activities of the organization, its size, or whether it is in the private, or public sector. It is the only standard in ISO 9000 family against which an organization can be certified.
Benefits of ISO 9001

It helps the organization:
• To function effectively
• To manage the resources effectively
• To enhance customer satisfaction by meeting customer requirements.
• To increase acceptance in overseas (exports)
• To benefit in tenders
• To increase competitiveness of organization
• To continually improve the processes

Enterprise-Wide Risk Management (ERM) involves the development of an integrated approach for the effective management of the risks faced by any single or group of financial or non-financial institutions that could impair the achievement of set goals and objectives.
At H. Pierson Associates, we provide complete end-to-end solutions in:

• Business Risk Profile Appreciation
• Current Risk Management Framework and Practices Evaluation vis-a-vis Best Practices/Best-fit
• Risk Management Staff Assessment
• ERM Framework Re-design
• Implementation Roadmap Development
• Development of risk-based audit MIS
• Development of risk-based audit efficacy plan
• Internal audit function review and enhancement

Appropriate business decision-making today by bankers, requires more than judgmental analysis. It requires managers to evolve quantitative and statistical approaches which help to better predict possible outcomes based on a given set of parameters. This often assists in providing a good measure of performance and ensures quality business decisions.
Our risk analytics and modeling offerings include both consulting and software implementation in conjunction with our global partners, in the following areas:

• Retail Credit Scorecards Application, Behavioral and Collection
• Corporate & SME Credit Risk Models
• Operational Risk Models
• Model Validation and testing
• LGD, EAD modeling
• Data Assembly, Mining and Warehousing

Our solution here provides you with the requisite bank-wide risk profiling required under the Risk-Based Supervision Model of the Central Bank and related best practices. In this regard, using our proprietary tool, we are able to evaluate and measure the level of risk inherent across all significant activities in your firm, as well as the direction of such risks - increasing, decreasing or static.

This is also reported against the levels of controls across the firm to provide a net risk position in each significant activity and on a firm-wide basis. The resulting dashboard is fundamental for management use ahead of regulatory visits, as well as serves as a unique tool for risk-based internal audit and executive risk strategy decision-making.

There is need for financial institutions to effect a paradigm shift in the internal audit function and process from the traditional approach to a risk-focused approach. This approach focuses on risk profiling and prioritization of audit areas and the subsequent allocation of audit resources with a view to making internal audit a more value-adding function.
Our solution to achieve this includes:

• The creation of an audit mission, policies, charter and plan
• Conceptualisation and design of the risk-based audit model
• Linking key risk indicators to the risk-based audit model
• Development of a practical audit format
• Staffing model and ownership structure
• Development of risk-based audit MIS
• Development of risk-based audit efficacy plan
• Internal audit function review and enhancement